Privacy Policy

Privacy Statement of Water Heaters Masters Statement No 59411 Information about our Organisation and Web site Modern information and communication technologies play a fundamental role in the activities of an organisation like Water Heaters Masters. We are based in the California East Bay Area, USA. Our principal activities are:
  • Water Heaters
  • Tankless Water Heaters
  • Hybrid Water Heaters
  • Plumbing
Our privacy policy covers Water Heaters Masters and its Web sites:
Organisation Name: Water Heaters Masters
Address: 2330 Bates Ave Suite D5
City, Zip: Concord , 94520
State: CA
Country: USA
Controller: Alex Diaz
Web Sites(s):(active) www.waterheatersmasters.com
(inactive) www.tanklessbrothers.com

Providing Visitors with Anonymous Access

You can access our Web sites home page and browse our sites without disclosing your personal data.

The services and links of our Web sites

Our Web sites enable you to communicate with other visitors or to post information to be accessed by others. When you do so, other visitors may collect your data. Our Web sites do not include links to third party Web service providers.

Automatic Collection of Information

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.

Data Collection and Purpose Specification

We collect the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations. We do not collect or use personal data for any purpose other than that indicated in the table below. If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose: waterheatersmasters@gmail.com

Children’s Privacy

We do not knowingly collect personal data from children. We take specific steps to protect the privacy of children by:
  • making reasonable efforts to ensure that a parent has authorised the collection of the child’s personal data
We do not provide information about our personal data practices in relation to children on our home page, or at those sites on our Web site where we collect personal data.

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organisations.

Confidentiality / Security

We do not give visitors to our Web site the option of using a secure transmission method to send us their personal data. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • unauthorised access
  • improper use or disclosure
  • unauthorised modification
  • unlawful destruction or accidental loss
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you

You can ask us, by:
  • sending an email ( waterheatersmasters@gmail.com )
Upon request, which you can indicate by:
  • sending an email ( waterheatersmasters@gmail.com )
  • sending postal mail to this address
    (1647 #335 Willow Pass Road, Concord, CA 94520)
We will provide you with a readable copy of the personal data which we keep about you, within a month, although we may before require proof of your identity. We will provide the information without any charge. We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:
  • rectified or amended
We do not reserve the right to refuse to provide you with a copy of your personal data.

Privacy Compliance

Our privacy policy is compliant with the following instrument: It is also compliant with the following global or regional regulatory, or self-regulatory instruments:
  • Online Privacy Protection Act of 2003, Business and Profession Code section 22575-22579
  • Anti-Phishing Act of 2005, Business Code 22948-22948.3
  • Computer Spyware Business and Porfessions Code section 22947
In order to demonstrate that our privacy policy accords with the above privacy instrument, we are:
  • voluntarily committed to a Third Party Organisation certification

Third Party Organisation certification

Designation of the organisation BBB Online
URL www.bbb.org
Address
Country USA

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:
Contact 1
Name/designation : Water Heaters Masters
Department : Customer Service
Address : 1647 #335 Willow Pass Rd., Concord, CA 94520

Phone Number :
Fax Number :
Email address : waterheatersmasters@gmail.com
URL : www.waterheatersmasters.com
If you are not satisfied with our response to your concern:
  • in addition to any rights which you may have at law, we provide you with the option of using the following third party dispute resolution services subject to the conditions specified: Better Business Bureau ( www.bbb.org )

TABLE of personal data collected and purposes for which they are used

Primary personal data/Business information

x volunteered by each visitor
collected from public records or bodies
collected from private organisations

Primary personal data

Technical administration of the Web site Research &development Customer Administration Marketing Trading in personal data
Name x
Gender

Address x
E-mail address x
Phone/Fax number x
other (describe)

Business Information
Technical administration of the Web site Research & development Customer Administration Marketing Trading in personal data
Employer/organisation x

Job title
Address x
E-mail address x
Phone/Fax number x
other (describe)

Other personal details and profiling data

x volunteered by each visitor
collected from public records or bodies
collected from private organisations
Technical administration of the Web site Research & development Customer Administration Marketing Trading in personal data
Personal details x
Physical description
Family characteristics
Education and skills
Life style or personal tastes
Financial resources
other (describe)

Identifiers

x volunteered by each visitor
collected from public records or bodies
collected from private organisations
Technical administration of the Web site Research & development Customer Administration Marketing Trading in personal data
On-line identifiers x X
Financial identifiers X
identifiers assigned by Public bodies
Biometrics identifiers
other (describe)

Specific Data

volunteered by each visitor
collected from public records or bodies
collected from private organisations

 

 

Technical administration of the Web site Research & development Customer Administration Marketing Trading in personal data
Racial or ethnic origin
Political opinions
Religious or philosophical beliefs
Trade union membership
Health/Medical data
Sex life
Police/Justice data such as civil/criminal actions brought by or against the visitor
other (describe)